eTrove – Mobile Based Loyalty Program Campaign Manager

eTrove empowers your patients and other dental professionals to stay connected to you through a smartphone application with social network integration, robust referral platforms, and consistent brand presence. Everyone benefits from staying in touch. Your patients are motivated to stay engaged as they earn points through social networking, timely appointment attendance, referrals, application-based bookings, and content participation. And you, the dental professional, get to own a more robust awards program, capture more referrals and energize your social media networks by putting your brand in the hands of patients and dental professionals in your area.

I’m a dentist. How does it work?

The smartphone application is customized to your office’s brand and colour scheme by eTrove’s development and design team. Your patients, referring dentists, and potential patients load the application on their phones and your brand is now in their hands 24/7. You now have an easy to use administration tool that lets you determine point allocation and the reward structure of each personalized program. You create a customized framework for your own patient and dental professional rewards program. eTrove’s application generates QR codes that can be used for acquisition and redemption of points within the office so no matter how digital you get you never lose the personal interaction between staff and patient. Points are delivered automatically and prize redemption is as easy as scan, pick up, and go.

Dental professionals can participate in earning referral points that can be redeemed through customized catalogues.

Key features of eTrove:

• Interaction tracking & rewards – as patients participate in social networking with your brand and office through the application, they receive points and motivation to continue their engagement
• Social network integration – seamless integration of Facebook, Twitter, Flickr, Youtube, and other social media accounts centralizes your social marketing initiatives on an easy-to-use dashboard
• Easy referrals – forms are simple to fill out and track, and also trigger points awards at all intersections of the referral lifecycle
• Self-Managed inventory/catalogue system – administrators and front-desk staff have more control and less hassle with the ability to set their own inventory levels, amount of points awarded for specific actions, and points redemption values.
• SaaS – eTrove is a Software-as-a-Service based solution, with mobile apps built in HTML5 that are available for iOS and Android devices, with an option for quick porting to Windows and Blackberry devices
• No more cards – for loyalty program participants, eTrove is easily managed on their smartphone, removing the need for your patients to carry an additional card
• No hidden costs – No hidden fulfillment costs, or cost for rewards card replacement, as eTrove has one-time setup fee for the mobile app and a monthly subscription fee for the web portal